Frequently Asked Questions
Everything you need to know about shopping with OAK + FORT.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the purchase date. Please note that jewelry, intimates, and sale items marked as final sale are not eligible for return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. Express shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How should I care for my OAK + FORT garments?
Care instructions vary by material. We recommend checking the inner care label of each garment for specific washing and drying instructions to ensure the longevity of your pieces.